Returns & Exchanges
At Mephisto Genetics, we want you to be fully satisfied with your apparel. If your purchase doesn't meet your expectations, we offer a 30-day window for returns on unworn and unwashed items.
1
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship Your Return
Print your prepaid shipping label and drop the package off at any authorized courier location.
4
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing